Awful - Don't Sign Up with these Charlatans
Awful - They Won't Pay You
Awful, just awful. Recently finished a contract with Parasol at the end of September, working inside IR35.
Invoice submitted on 30/09, we're now into November and they haven't paid. I'm owed about £7000. The client (who I know personally & trust, having worked for them several times before, without issue) have provided Parasol with the banking transaction number - thereby proving payment, but still they're claiming they haven't received anything. It's disgraceful, really. Borderline criminal.
When you phone up you're just passed from pillar to post, are promised call backs that don't happen and it's clear that they're more than happy to hold on to your money. It all feels very underhanded, to be honest. I literally have no trust in this outfit whatsoever.
My advice - avoid this outfit and go with someone reputable. I suspect that all of the 5 star reviews are paid for shill reviews. It's clear to see from Parasol's trust pilot rankings that they are very close to the bottom of the list.
I'll give it till the end of the week and if I haven't received payment by then, I'll be complaining to the regulatory bodies, engaging ACAS and seeking independent legal advice. It'll most likely be a pyrrhic victory - given the costs of taking them to court - but I will be taking it forward & will hopefully be able to persuade the courts to award costs.
Have been a contractor for a long time and never been faced with a situation like this before. Learn from my mistakes and choose someone else, please.