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Umbrella company

Edward Thomas

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Terminally incompetent or criminal

I left Edward Thomas in 2023 after 9 months with them and having constant issues - overpaid, underpaid, missing payments, late payments, student loan and pension payments not made properly. I was having to phone them so often I started taking notes on a google document to keep my head straight with all the issues - it was 20 pages by the time I pulled the plug. I’ve since spent the last year dealing with HMRC and the student loan company trying to fix all the messes they made. They’re either terminally incompetent or criminal - hard to tell which.
Posted anonymously
5 hours ago

YOU ARE KIDDING ME

This is excatly the same guy who was behind Payjump Ltd and was liquidated in 2015 at about the same time as ISJ Directions Ltd: https://www.companiesintheuk.co.uk/ltd/payjump Must have gone through 20 name changes since!!! And everytime people lose out, but not the main guy…
Posted anonymously
9 days ago

HMRC EDWARD THOMAS QUESTIONS

I am hearing some interesting things about this company and the history which includes many name changes - I have been advised to call HMRC on their 0800 788887 number
Posted anonymously
14 days ago

Another week another "glitch in the banking system"

I've not been paid, yet again and I'm getting the same old script as last week. "There's a problem with the banking system and we don't have an estimate for when it will be fixed. The only difference this time is that the agents are starting to sound far less compassionate and far more robotic. No emotion or empathy, just the same script as before. My friend works as an senior for a bank and she's told me that they're definitely up to something dodgy. The problem is I daren't confront them because then they can decline my payment. If they don't stop doing this then I will make the agency aware of what they're trying to do and also file a complaint and take it an authority, in this case ombudsman.
Posted anonymously
18 days ago

LIQUIDATION ALERT

This is the same people who ran Penguin Pay Umbrella, Howard Jones Payroll, Peterson James, and now they are calling themselves ET Outsource as Edward Thomas are under liquidation
Posted anonymously
19 days ago

Another week without payment.

This is the second Friday that I have not been paid on time. I called them every day and they simply tell me that there's something wrong with the banking system but they can't tell me what it is. I got last weeks payment yesterday but I have yet to receive anything today. I have literally had to borrow money from a friends just to survive and I owe them that money, they expect it back. It's disgusting that they are keeping the money from those on SSP due to health reasons. It's not 8pm and I've still not received a payment. I am sitting here in the freezing cold because I can't afford heating. I'm having to decide between food or heating. If this is going to continue then I'll have to look to take legal action against them.
Posted anonymously
21 days ago

TOLD YOU SO

warned you all 2 months back Edward Thomas Payroll under INVESTIGATION HMRC schedule 36 they will be closed down and you will all lose money
Posted anonymously
21 days ago

TOLD YOU SO

warned you all 2 months back Edward Thomas Payroll under INVESTIGATION HMRC schedule 36 they will be closed down and you will all lose money
Posted anonymously
21 days ago

hybryd model

be very careful. they have used this HYBRYD MODEL, have kept a lot of my earnings in their bank and paying to HMRC. the next financial year i have so much tax to pay, I nearly went bankrupt. They will not tell you about this model until is too late. Rubbers, they need investigating by OFcom.
Posted anonymously
1 month ago

THIEVES

I should of been paid last Friday still waiting after many calls and promises that I was going to be paid yesterday DO NOT USE THESE COMPANY they are rubbish
Posted anonymously
2 months ago

AVOID THIS COMPANY

not recommended to use this company they never pay on time, they keep your money put me in debt with my bank
Posted anonymously
2 months ago

DO NOT USE

do not use this company they keep your money and do not pay you on time
Posted anonymously
2 months ago

Huge delay for my payment

This company delayed my wage payment a couple of times.They don't provide any update and even they don't apologise for delay. It is like a not to go area in the city. I am still awaiting to be paid. This caused me lots of financial issue which was dead distressing for me.
Posted anonymously
2 months ago

Fraudulent Company going now by the name of James and Peterson in Windsor

Please do not join this company they will keep your hard earned money. The do not reply to calls or emails. I would not be surprised if they go into administration.
Posted anonymously
3 months ago

Do not use

incompetant liars non compliant
Posted anonymously
3 months ago

Payroll

Edward Thomas are very helpful. Reina their staff is very friendly and good. She has a good skills in time management and have good customers relations...kudos
Posted anonymously
5 months ago

AVOID THIS COMPANY LIKE A PLAGUE

This company is a scam. Especially Haroon Fezer, and Gabriella. They keep telling me my money will be paid but I never received a penny from them. Cromwell healthcare recommends them as the umbrella they use. I believe they work hand in hand. They are the most useless people I have ever came across
Posted anonymously
7 months ago

Fraudulent company

This umbrella company is a scam that ls be careful especially when dealing with Haroon Fezer he is one of their staff who used people for fraudulent activities. Don’t trust him and make sure you don’t take his words serious. This idiot convinced me that I will be paid as I have decamped from my former umbrella thinking I was dealing with a human being. I have been kicked out of my flat and haven’t been able to afford my bills because I trusted him to pay my wages in due time. This isn’t the best umbrella company to trust let’s all be careful.
Posted anonymously
11 months ago

Unreliable company

I have experienced my deepest disappointment with this umbrella company which I feel is fraudulent. I was convinced my a colleague to contact one Mr Haroon Fezer who took all my details and convinced me that I will be getting paid through this umbrella company as i decamped from my former umbrella. I have not received a penny from this umbrella company up till today and I have been kicked out of my apartment. Hardly on Fezer is an idiot and is very unreliable, he called me ensuring me that I will be paid on Friday by 18:30 and till now hasn’t paid me, responded to my calls or email. I have been depressed and having sleepless night afterwards. This umbrella company is fraud pls be careful. Haroon managed to convince me to leave my former umbrella who paid me in due time. Don’t allow him fool you and keep you depressed.
Posted anonymously
11 months ago

The worse company

This is the worse company I have ever dealt with, they constantly fob you off telling you one thing , then doing another, they say they send you stuff and do not, it’s all a ruse so they don’t have to pay you , a very untrustworthy company , they are lazy and disrespectful.
Posted anonymously
1 year ago

The worse company

This is the worse company I have ever dealt with, they constantly fob you off telling you one thing , then doing another, they say they send you stuff and do not, it’s all a ruse so they don’t have to pay you , a very untrustworthy company , they are lazy and disrespectful.
Posted anonymously
1 year ago

Avoid at all costs

Avoid this company at all costs. I spent almost 2 years chasing them for over £10,000 of invoices which had been submitted to them but not paid to myself. Initially they refused to believe there were any outstanding invoices and it was only after resubmitting my bank statements numerous times and emails over more than 6 months did they even acknowledge that there were outstanding invoices. However, they did not know if the invoices had been submitted to the companies I had worked for and whether or not they had received the funds, so refused to pay me. Only after threatening to take them to court did I finally receive my money. To top things off, I then had to chase them for pension contributions for these invoices that I had not received, and my P45 did not arrive as promised which I also had to follow up. Awful customer service (some emails going unanswered for over 6 weeks despite me chasing them up). Having seen other reviews, it would seem my experience is not unique. Would definitely not recommend this company.
Posted by a LinkedIn user
1 year ago

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