Crest Plus

🚫🚫🚫🚫🚫🚫🚫🚫🚫🚫🚫🚫🚫🚫🚫🚫🚫🚫🚫🚫🚫🚫🚫🚫🚫🚫🚫🚫🚫🚫🚫🚫 Don't even think about going there💩👹

In 15 years I have never experienced a attitude so discusting . whilst dealing with crest 3 different individuals who work there was so rude to me . And every time I would call they would say we are struggling with signal , every time I ask for my wage slip , still didn’t receive , and there seems to be an elimination of fraud maybe taking place

they just seem to be intent on making everything difficult for you, in particular trying to claim expenses. They have a few over the top 'policies' which mean you spend a lot of time having to gather information. None of my colleagues who use other umbrella companies have the issues i experienced. Please take my recommendation and use another such as 'Exact Payroll' for example who my colleagues use and they recommend.

I had the absolute worst customer experience of my life and am still out of pocket as a result. My payments were processed wrong by Crest, meaning I was taxed way too high. I'm still waiting for HMRC to send me a rebate, which could take up to a year after I earned those wages. The customer service team at Crest could not care less and also tried to blame me for this issue multiple times. Their fees are extortionately high for a team that isn't even doing it's job correctly.

so bad service postponing you for their incompetence

The worst ever,don’t register with them lads,you easily can find another payroll company.They pretend they are strict so they can rape people

They are not customer friendly and won’t listen to what you have to say . Charge too much and will charge full amount processing your wage for one day . I won’t ever use them again .

Rubbish..dreadful outfit..obviously run from a bedroom...they dont pay...and evidently intend to go bust and keep your money... They are impisible to contact..send standard texts and enails when they do respond..and just dont care..you cant call them...they are useless..and should not be allowed to operate

Slow at the start to pay but clear communication throughout

Eventually got JRS, it took a while and communication wasn't great.

I will never use crest again told me I need job as ended because of covid 19 but agency never replied they never even called. Even gov website you don't need to provide this they make own rules after all these umbrella steals off people every week

After waiting a while all ends well - communication clear throughout though.

Constant fob offs, or no replies. Terrible service.

Eventually got paid at 80% average. I wouldn't recommend using ANY umbrella companies and will actively be looking to get out of this

Terrible service ! Furloughed all their staff.. cant talk to anybody.