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Umbrella company

Clarity Umbrella

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What's your experience with Clarity Umbrella? Help the community and share your views.

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Superb Service

Recommended to me and have been brilliant for almost two years now, while I have been on contract. Everything from set up to monthly admin has been spot on, whether it's expenses, contract variations, notification of tax code changes, routine month end admin, payment and even chasing the odd unpaid timesheet - the service has been excellent. Really clear documentation, easy to navigate portal and extremely quick to answer emails and calls. Probably not the cheapest out there, but fees are competitive and you get what you pay for. Highly recommended.
Posted anonymously
10 days ago

Fantastic Service

That's another year I've been with Clarity. In that time Lucy and the team have continued to provide first rate service. Invoices are raised without delay. Pay statement and payslips are clear. Questions are answer amazingly quickly. The service is outstanding, an example to all.
Posted anonymously
3 months ago

If you need a good Umbrella, use Clarity Umbrella

Had to take a short Inside contract due to poor market. For any one who used to operate via Limited it appears extremely complicated for no good reason. Lucy at Clarity was very helpful explaining every little detail. There was a lot of flexibility around contract clauses as well as money distribution between pension and salary, with Clarity going extra mile with looking into personal circumstances. A lot of personal touch unlike faceless large umbrellas. Also, Clarity is very active in Contractor UK board, which is helpful when you deciding which Umbrella to choose.
Posted anonymously
10 months ago

Excellent Umbrella Company

I was with Clarity for 14 months and during that time had no problems with them at all. Quite the contrary in fact as I had to remind them that I wasn't paying them enough to respond to a query at 9:30 on a Friday night. I would still be with them now if not for the agency cutting down the numbers of umbrella companies they use. This is a small business that deserves to be included in all agencies 'accepted umbrella's list'.
Posted anonymously
12 months ago

Excellent umbrella

Through sheer luck i choose clarity when the agency was trying to push another umbrella company that had just had a data breach . Clarity have been superb. Everything is clear and above board, nothing is too much trouble to explain. I would highly recommend.
Posted anonymously
1 year ago

Fantastic umbrella

I used Clarity for a 6 month engagement. They are excellent in every way. What you get with Clarity is Lucy Smith, a prominent and respected figure on the subject of umbrella company behaviour, and her small team dedicated to making the process transparent and straightforward. Communication is easy, immediate and personal. Onboarding and ongoing support is fantastic. Nothing is too much trouble. I will insist on using Clarity in any future umbrella contract or simply walk away, that is how much this small gem stands out in the murky world of umbrella companies.
Posted by a LinkedIn user
2 years ago

Great experiance

Signed up a few months ago, my first engagement via an umbrella company Very straightforward to deal with, emails and calls promptly answered All information is presented clearly Clarity is also able to pay pension to my existing SIPP, which is really handy
Posted anonymously
2 years ago

Good Umbrella for Post Ltd Co

I have had nothing but fantastic support from Clarity Umbrella since I first approached them after 36 years Ltd Co including their support in getting all the actors to agree to my choice of umbrella company, As it should never be the agencies choice, unless requested by the contractor All fees explained thoroughly, all payment complete and as promised, opt out for Pension and holidays explained
Posted anonymously
2 years ago

Great service

Clarity are the only umbrella I've worked with but I've been more than happy with the service provided. No issues whatsoever.
Posted anonymously
2 years ago

Clarity Umbrella Ltd is a reliable and trustworthy umbrella

I chose Clarity Umbrella Ltd when I won a contract in September 2020 that ran till the end of September 2021. During that time, all queries were answered promptly, invoices were raised as soon as I submitted my timesheet and every payment was made on time. When I subsequently won a contract with a different client at the beginning of October, I insisted on being able to continue with Clarity Umbrella. For as long as I have to use an umbrella and I have a choice, I will use Clarity Umbrella.
Posted by a LinkedIn user
2 years ago
Good service. They answer all your questions and pay on time.
Posted anonymously
2 years ago
Posted anonymously
4 years ago

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This service is provided by OffPayroll.org.uk Ltd, company 12411724, registered in England and Wales.
You'll find us at 1 Derwent Business Centre, Clarke Street, Derby, DE1 2BU. You can contact us at hello@offpayroll.co.uk.
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