Division: Complaint Management
Confirmed - my housemate is in contract with CYBG (Virgin Money) and they are allowing umbrella reversals in light of the deferral. Clever them. I’m gonna n contract with LBG and they are refusing to engage/re-engage PSC period. When one is except to do more hours for pitiful day rate to cover 2/3 of the perms in the office off work, this is distressing and upsetting beyond measure. This job gets into your head in ways not many others do and NO support is being offered (they’ve told us that that if we need to self-isolate they’ll pay 14 days and cited this as the mitigating reason for not honouring the right of PSCs to determine their own status.