Gerrell & Hard

Up until late 2020, they were using QUDOS who had determined most if not all outside IR35. All of a sudden big U-turn. “We are now using the CEST tool” we had long delays in getting a determination which was pretty much everyone inside IR35. Further delays getting our SDS to allow us to appeal (2 weeks before the end of March). It was clear they had incorrectly answered some key questions on the tool. When appeal came back they refused to changed the answers even when given evidence to support. Didn’t get the appeal back until a day after my contract had finished. Still inside they claim. I have walked away! Very disappointing. Any who have remained will be de-motivated to the max, and look for work elsewhere!

Initially told we would know the decision after Christmas shutdown. Still no idea and kept waiting. No consultation, no communication. They need to get this right with such a high number of temporary workers, people will just walk away as rates are already low.