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Agency

Cheil

Umbrella company FairScore 0+
Parasol

WORST COMPANY EVER - AVOID AT ALL COSTS

Please save yourself the headache of paying a premium £28.50 fee weekly for the worst umbrella company. I have no idea, how they were voted as a good company. Prior to their Cyber attack, I have been missing payments. Their teams are more like a call centre, no one has a clue and they try to flog you off to someone else. They love to blame other companies as in the agency etc but I have all email communication proof. I have sent them proof the agency have paid them and yet 6 months later, I am owed thousands! Their online chat representative was caught out on misinformation of lies and I quickly told them they were wrong. They then admitted call back list is so long, it's unlikely I will get a callback. I have been on their useless online chat since last year and emails chasing my payments. I have argued for them to waive my fees as this is a fault on their end but they ignored all my messages. They are quick to take my money yet don't want to pay me. I have done more admin work than they have. It blows my mind why I am paying them £114 per month?! PLEASE DO NOT USE THEM.
Posted anonymously
3 months ago

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